1. How quickly can you proofread my document?

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We offer a variety of delivery times to meet the needs of your order. Please see price & return time table.

 

* Quicker turnaround times will increase the per-word editing rate.

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2. Do you have an express service?

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If you have an emergency or require your order to be completed and returned in less than 12 hours, please let us know by contacting our Client Manager on WeChat, or by replying to the Order Confirmation Email.

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3. Will you return my document on time?

Yes! Our mission is to deliver best quality service and return your document in your time schedule. 

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4. Are your services private and confidential?

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Yes, 100%. All of our team are subject to a Non-Disclosure Agreement (NDA), which is a legally-binding document prohibiting them from revealing any details about clients.

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5. Who will be editing my document?

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If you have placed an order for proofreading/superproof, your document will be sent to our team of British-educated academics. They are highly qualified and many of them are academics, researchers or university professor presently working in the UK higher education sector. 

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If you have placed an order for personal statement/CV, your document will be sent to our team of application or career specialists who are experts in this area. They have many years’ experience in helping students achieve success in their applications, whether for overseas study or employment.

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6. Are proofreaders British or Chinese？

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Top Academic is a UK registered company. All of our proofreaders are native.

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7. Will your proofreading services help me gain better marks?

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As a legal education company, we can't guarantee to improve how many marks after proofreading services. Our professional academic support will add value and confidence to your document. 

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8. Do you write essays？

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Absolutely not. We urge you to reconsider if you are thinking of paying someone to write your essay or assignment for you.